Refund policy

Because all BrainZ products are made to order through our print-on-demand partner, we do not accept returns or exchanges due to sizing or buyer's remorse. However, if your item arrives damaged, defective, or with a printing error, we'll make it right. Contact us within 30 days of delivery at shannon.brainz.2023@gmail.com with a photo of the issue and your order number. We'll send a replacement or issue a full refund at no cost to you. We are not responsible for delays or issues caused by the shipping carrier once the order has been handed off.